We Care, We Listen, We Help

Compassionate NDIS and Aged Care support thats personalised,
reliable and heart led for them and for you.

Let's Talk About Care

Whether you’re navigating aged care or the NDIS, we are here to provide support that’s flexible, reliable, and full of heart.

Tamara’s Personal Journey of Care

FROM STORY TELLER TO CAREGIVER

After losing her Mum, Dad, and Mother in law to cancer and dementia, Tamara experienced first hand the difference that compassionate, consistent care can make and the heartbreak when it’s not there.

She saw the gaps in the system, the lack of dignity, and how easily people could feel like just a number. That experience changed everything.

It lit a fire in her to do things differently, to create a service built on empathy, not just efficiency. This isn’t just work for Tamara, it’s deeply personal. 4 Hearts is her promise to treat every client with the respect, kindness, and humanity her own family deserved.

A smiling man and woman standing outdoors on a dirt path, with scenic greenery and distant mountains in the background, wearing casual outdoor clothing and sandals.
A green speech bubble with a pointed tail on the right side.

“Our mission is
simple, to provide
care that feels like
family.”

Care the way it should be

Compassion

Every person is treated with
dignity and kindness.

Integrity

We do what’s right, even
when no one’s watching.

Listening First

We take time to understand
your needs and story.

Growth & Independence

We support your goals,
not just your needs.

Connection

Relationships matter,
You are never just a number.

How We Support You

IT IS AS EASY AS…

A yellow heart with a number one in the center.

A friendly chat to get to know you and understand your care needs and answer any questions.

A smartphone screen displaying a message '4 hearts homecare' with colorful heart icons and two buttons, one green with a checkmark and one pink with an 'X', attached to a large pink heart illustration.

Phone Call

Green heart with the number 2 in the center.

We meet in person to build trust, chat through your goals, and shape a personalised plan together.

An illustration of two people having a conversation, with one person holding a clipboard.

Meet & Greet

A pink heart with the number 3 in black in the center

We begin providing the support that fits, whether it’s aged care, NDIS, DVA, QCSS, or privately funded help.

Four interlocking puzzle pieces in blue, yellow, green, and pink.

Start Services

Blue heart with the number 4 in black in the center.

You’re never on your own, we stay connected with regular check ins to make sure everything feels right.

A calendar icon with a green checkmark and a pink heart.

Ongoing Support

Begin You Journey →
Quote: 'Because everyone deserves to feel seen, safe and supported' written in blue cursive font.

Frequently Asked Questions

  • We proudly support clients across Southern Queensland, including:

    • Southern Downs – Warwick, Allora, Stanthorpe

    • Lockyer Valley – Gatton, Fernvale, Lowood, Plainlands, Laidley

    • Scenic Rim – Boonah, Fassifern, Aratula, Mutdapilly, Peak Crossing

    • Toowoomba Region – Toowoomba and surrounds

    • Western Qld – Chinchilla, St George and Dirranbandi

    If you're outside these areas, feel free to reach out. We often travel to additional locations as needed and are happy to discuss how we can support you.

  • We offer a wide range of support under Aged Care and NDIS, including personal care, domestic assistance, transport, social support, respite care, and more. You can view our full list on our Find Supports pages.

  • Simply contact us via our website, give us a call, or send us an email. We'll organise a friendly consultation to understand your needs and create a personalised care plan that works for you.

  • We are deeply committed to respecting culture, individuality, and personal values. Our team receives ongoing training in cultural awareness, and we take the time to understand what’s important to you.

  • Yes. We understand that your needs and preferences may evolve, and we’ll support you through any changes you wish to make.

  • Your voice matters. You can give feedback directly to your support worker, our office team, or via our feedback form. All concerns are handled confidentially and respectfully.

    If you wish, you can also contact the relevant commission directly:

    NDIS Quality and Safeguards Commission
    📞 1800 035 544
    🌐 Contact Us
    🌐 Make a Complaint About a Provider or Worker

    Aged Care Quality and Safety Commission
    📞 1800 200 422
    🌐 Make a Complaint

  • We’re a heart led team who truly care, and it’s personal. After experiencing poor care firsthand, we were inspired to do better… to be better. That’s why we’ve built a service grounded in empathy, respect, and real connection. We treat every client like family, because we know how much quality care matters and how much it means to feel seen, heard, and supported.

What our clients have to say…

  • Thank you, Jess and Tamara from 4 Hearts Homecare. You always make time, listen, and truly understand, and that means the world to me. The support I’ve received since working with you has been incredible. Knowing you’ll even travel just to meet and greet makes me feel cared for, valued, and important. Thankyou!

    Karlee H.

  • I would just like to thank you so much for the support I have received from you already from our initial phone call to having someone here for care today. She has done a wonderful job today. It's refreshing to have a professional Carer who knows what they're doing. She was also lovely. Empathetic offered advice and more support to the point. I broke down and cried. It's been a bit of an emotional rollercoaster for me this week, but the difference that you two have made I can't put a price on it . Keep up the wonderful job you are doing.

    Petrea R.

  • 4 Hearts Homecare has gone above and beyond for my 5 year old son. They have advocated alongside me to ensure we receive the best support and funding through the NDIS. Their dedication, care, and personal approach have made such a difference in our lives. I am truly grateful to have them supporting our family.

    Cayla Q.

Not sure where to begin?

Let’s have a chat, We are here to help.

Book a Call